Privacy Policy for GuestHome

When using the GuestHome app, we may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and residential address.
• Booking and Transaction Data: Property type, booking price, and payment details.
• Device Information: IP address, device type, and operating system.
• Location Data: GPS location data to enable filtering and searching functionalities.
• Communication Data: Messages, customer service interactions, and other correspondence with GuestHome.

We use your personal data for the following purposes:

• To facilitate connections between Hosts and Guests.
• To process and manage bookings, payments, and refunds.
• To verify user identity and ensure compliance with platform policies.
• To provide location-based search and filtering services.
• To send important updates, promotional messages, and service notifications.
• To comply with legal obligations and applicable laws of Ethiopia.
• To improve platform functionality and user experience.

We do not sell or rent personal data to third parties. However, we may share information in the following cases:

• With Hosts as necessary for bookings.
• With payment processors to facilitate secure transactions.
• With legal authorities if required by law or to enforce our Terms and Conditions.
• With service providers that assist in platform operations (e.g., cloud storage, security, and customer support services).

We implement security measures to protect your personal data. However, we cannot guarantee complete security of online transmissions. Users are encouraged to take appropriate precautions when using the app.

We retain your personal data for as long as necessary to fulfill our operational and legal requirements. Once data is no longer needed, we securely delete or anonymize it.

Users have the right to:

• Access, correct, or delete their personal data.
• Withdraw consent for data processing, where applicable.
• Request details on how their data is processed.

Users are responsible for:

• Providing accurate and updated information.
• Safeguarding account credentials and preventing unauthorized access.

• The app may contain links to third-party services. We are not responsible for their privacy practices.
• Information shared publicly within the app is accessible to other users and may be indexed by search engines.

GuestHome may use cookies and similar technologies to enhance user experience and track usage patterns. Users can manage cookie preferences through device settings.

We reserve the right to update this Privacy Policy at any time. Users will be notified of significant changes through the app or email. Continued use of the app after changes signifies acceptance of the updated policy.